Welcome to Pet Club Astoria. We are available to assist with questions regarding products, orders, shipping, returns, and general customer inquiries.
If you need assistance, please use the contact information provided below.
Contact Information
Business Name: Pet Club Astoria
Business Email: support@petclubastoria.com
Business Phone: +1 718 278 6921
Business Address: 30-28 Steinway St, Astoria New York 11103 United States
Customer Support Hours
Our customer support team is available during the following hours:
Monday – Friday
9:00 AM – 5:00 PM (EST)
We aim to review and respond to inquiries as promptly as possible during business hours.
Order Support
If you have questions regarding an existing order, please include your order number when contacting us.
We can assist with:
- Order status inquiries
- Shipping information
- Delivery questions
- Order-related concerns
- General customer support requests
Shipping & Delivery Assistance
For shipping-related questions, please provide:
- Your order number
- Full name used on the order
- Email address associated with the purchase
This information helps us review your inquiry more efficiently.
Returns & Refunds
If you are contacting us regarding a return or refund request, please include:
- Order number
- Product name
- Reason for the request
- Photographs (if applicable)
Additional information regarding returns can be found in our Return & Refund Policy.
Product Questions
If you have questions about a product before placing an order, feel free to contact us.
We can assist with:
- Product information
- Product dimensions
- Material details
- Product availability
- General product inquiries
Social Media
Stay connected with Pet Club Astoria by following our official social media channels:
Business Information
Business Name: Pet Club Astoria
Business Email: support@petclubastoria.com
Business Phone: +1 718 278 6921
Business Address: 30-28 Steinway St, Astoria New York 11103 United States
Important Notice
- Please ensure your contact information is accurate when submitting inquiries.
- Include your order number whenever possible for faster assistance.
- Response times may vary depending on inquiry volume and business hours.
- Customers are encouraged to review our policy pages for additional information regarding shipping, returns, payments, and privacy.
Thank You
Thank you for contacting Pet Club Astoria.
We appreciate your interest in our store and look forward to assisting you.